I recently used iDrive to pick up my family at the airport, and even after weather changes and delays, they kept track of the flight and were there when they arrived. Even had a car seat for the young one, at our request. We will use their service again.
PLEASE READ CAREFULLY.
BY USING OUR SERVICE YOU SIGNIFY YOUR ACCEPTANCE TO THESE TERMS OF USE.
IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF USE BELOW, PLEASE DO NOT USE OUR SERVICE. IDRIVE TRANSPORTATION CORP. RESERVES THE RIGHT, AT ANY TIME, TO MODIFY, ALTER OR UPDATE THESE TERMS OF USE. YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS, ALTERATIONS OR UPDATES.
Terms of Use
By placing a reservation with iDrive Transportation Corp. you acknowledge and agree to the following policies and terms and conditions.
Rates
For travel to and from most major airport and cities our standardized transfer rates apply. For travel between locations where we do not have a flat rate, an hourly charge is calculated plus gratuity and applicable fees. Rates are subject to change at any time.
Cancellation Policy / No-Show Fees
If you are unable to locate your chauffeur at anytime, please call 941-882-8888 or 941-713-3314 immediately. Cancellations are accepted by phone only. Cancellations of any vehicle type less than three (3) hours prior to scheduled pick-up will result in a cancellation fee equal to the full base fare price of the trip fare and any applicable fees incurred, parking, wait time, etc. We are not responsible for passenger flights or trains which are missed, cancelled, diverted, delayed or any other incident which results in failure to comply with the Cancellation Policy. We will exact our best effort to fulfill client needs in these instances subject to wait time fees or late cancellations and re-bookings without detriment to other reserved clients.
At the time of cancellation you will always be given a cancellation number for your records. It is the client’s responsibility to retain the cancellation number. If you are not able to contact iDrive Transportation Corp. for your cancellation, it will be considered a ‘no-show’ and will result in a cancellation fee equal to the full fare of the trip plus all other charges (applicable waiting time, parking). All reservations will be considered a ‘no show’ at one (1) hour past your scheduled pick-up time. If you have not contacted our office or met your chauffeur by that time you will be charged in full for the reservation plus any other additional charges incurred.
iDrive Transportation Corp. shall not be liable for passenger flights or trains that are missed, cancelled, diverted, delayed, or any other incident which results in failure to comply with the cancellation policy.
Change Policy
IDrive Transportation Corp. requires that all changes be received by phone before three (3) hours prior to scheduled pick-up time. If a change cannot be accommodated and results in a cancellation no fees will be charged. All changes must be made by calling the office at (941) 882-8888 or (941) 713-3314.
Wait Time
At IDrive Transportation Corp. all flight arrival times are updated in real time. Our information is only as reliable as the information provided by the airlines and airports. Once you have contacted our office, wait time will start thirty (30) minutes past the last posted flight arrival time or at a time otherwise designated by IDrive Transportation Corp. Wait time will be billed at the hourly rate of the vehicle that was reserved plus gratuity, and any other additional charges incurred including parking.
For all point to point reservations there is a fifteen (15) minute grace period from the scheduled pick-up time. Wait time charges will begin once that fifteen (15) minute grace period has past or at a time designated by the iDrive Transportation’s dispatcher. Wait time will be billed at the hourly rate of the vehicle that was reserved plus gratuity and any other additional charges incurred.
Accounting / Billing
iDrive Transportation’s rides are billed to either a customer’s credit card or a corporate account. All charges are billed to your credit card or bill. For credit cards, payment is pre authorized forty eight (48) to seventy two (72) hours prior to trip date. Full payment is taken after trip completion. iDrive Transportation’s accepts cash and all other major credit cards (American Express, Discover, MasterCard, & Visa). Rates include the base charge, applicable fees and tolls, airport and regulatory fees, service transportation charge (STC), and parking.
All payments methods must be settled prior to trip date. Client is responsible for full payment of any additional charges beyond the original agreement.
Rates are confirmed at time of reservation. All rates are calculated in the local currency and billed in U.S. dollars at the prevailing exchange rate, rates may vary.
iDrive Transportation’s to bill you accordingly or charge the credit card provided for the services rendered at the rates given at time of reservation and any charges incurred after trip completion.
Additional Charges
Any reservation with pick-ups during the hours of 9:45PM EST and 5:00AM EST will incur a ‘red-eye’ fee. For all trips, there is an additional fee for all pickups or stops after the first two (2). There is an additional fee on pickups from all Piers and Cruise Terminals. Additional fees apply when crossing over from one airport to another. Service transportation charges and fuel charges are subject to change at anytime based on current rates. Parking fees are to be determined at the airport you’re arriving to. These charges are subject to change at any time. Please call our office for more the most updated information. Holiday surcharges may vary.
Other
iDrive Transportation Corp. is not responsible for acts of God, acts of Mother Nature and or circumstances that are beyond our control including, but not limited to traffic congestion, road closures, road work, accidents, flight delays, or weather delays. iDrive Transportation Corp. reserves the right to terminate any reservation without refund, if our office or dispatcher feel that the client and or party of the client is putting iDrive Transportation’s and or the client in danger of injury. Additionally, if the client and or party of the client are in the possession of any illegal material and or illegal substances, this service will be terminated immediately and charged at the full amount of the reservation. This is without exception. iDrive Transportation Corp. is not responsible for items left in any vehicle, lost or damaged. If you do forget something in a vehicle please call our office immediately so that we can try to locate it for you. The client is responsible for all damages or cleaning charges incurred by the client or party of the client committed during service, either willfully or accidentally. Client holds iDrive Transportation’s service harmless and not liable for any personal or material damages arising from the conduct of his/her party willfully or accidentally. Client agrees that there will be no smoking in our vehicle(s). Client agrees that no illegal drugs or alcoholic beverages will be consumed in our vehicle(s). Client agrees that the passenger capacity of vehicle provided shall not be exceeded. iDrive Transportation’s reserves the right to replace vehicles, in case of mechanical problems, with vehicles of the same capacity or greater as ordered. In case of misconduct by your party, the chauffeur has the right to terminate service without any refunds. iDrive Transportation’s and its affiliates are not responsible for any lost items or luggage left at any airport or at any pickup or drop off location. iDrive Transportation’s terms and conditions may be changed at any time, without notice thereof, by updating this information.
